FAQs

All our products are federally legal in pursuant to the 2018 Farm Bill. We have all our products tested regularly by third-party labs and maintain strict compliance with all federal and state regulations.

Flower House provides a curated selection of premium cannabis products. Our offerings are designed to enhance your experience, whether for relaxation or social enjoyment.

While others rush to market, we take time to curate. Each strain in our collection is hand-selected, properly tested, and presented with the respect it deserves. We maintain the same exacting standards you'd expect from any premium product in your life.

Our curation process combines industry expertise with rigorous quality control. Every strain must meet our strict criteria for genetic authenticity, cultivation excellence, and consistent expression before joining our collection.

We believe in full transparency. Each product undergoes comprehensive laboratory analysis for potency, terpene profiles, and purity. We test for everything you'd want to know about and everything you might not think to ask about.

Simple answer? We don't play games with testing. Our reported percentages reflect our strict compliance with state and federal regulations.

We love cannabis as much as you do and nothing is more annoying than smoking a strain whose effects don't match up with what is reported. This is why we go the extra mile to personally test random samples. We've also built out a comprehensive scoring rubrics that we use to create our strain guides and summaries.

Our curators are here to guide your selection based on your preferences and desired experience. Whether you're seeking creative inspiration or evening relaxation, we'll help you find your perfect match.

We believe in fair pricing for premium products. While our focus is quality over quantity, we price our products to reflect their true value - not artificial scarcity or market hype.

We prioritize quality by sourcing our products from reputable growers and conducting thorough quality checks. Each product is selected for its unique characteristics and effects, ensuring that you receive only the best cannabis available.

Orders are typically shipped out the same day or the next business day at the latest. Shipping from USPS generally takes 2-5 days to reach anywhere in the continental US, but during holidays and rush times, shipping can take a few extra days.

Yes, we offer local delivery for eligible orders. During checkout, if you are in a delivery zone, you will be prompted to enter your phone number for communication. The cost for local delivery is $10, and you will receive an email with your delivery ETA once your order is ready.

We cannot offer a money-back guarantee, as the effects of cannabinoid products can vary significantly among individuals. Our products are consumable goods, and for safety and compliance reasons, we cannot accept returns or offer refunds once a product has been opened or used.

If you receive a defective or damaged item, please forward a photo of the issue to hello@flwrhouse.com, including your order number, email address, and a brief description of the damage. We are committed to resolving any issue promptly and efficiently by offering a replacement or refund for the impacted items.

You can reach our customer support team via email at hello@flwrhouse.com or by phone at (713) 538-2195. We are here to assist you with any questions or concerns you may have regarding your order or our products.

Yes, we offer local delivery for eligible orders. During checkout, if you are in a delivery zone, you will be prompted to enter your phone number for communication. The cost for local delivery is $10, and you will receive an email with your delivery ETA once your order is ready.

Premium cannabis deserves proper care. We suggest storing your cannabis flower between 65-70°F temperature and 58-62% humidity in a cool, dark space (bonus points for UV-protected glass).

For optimal preservation, the original packaging is more than fine for short term storage up to 4 weeks. Anything over a month, we suggest a glass container with humidity pack if neccessary.

When properly stored, our products will maintain their potency with minimal degradation in quality for six months to one year. Our products are likely the "freshest" you'll come across because we source our strains seed to farm.

We believe in mindful consumption. Our curators can guide you on optimal usage methods, timing, and complementary activities to enhance your experience.